Refund Policy

Thank you for shopping at Synclyz. This document governs all returns and exchanges. If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy.

Definitions

  • Products means all products and services sold at synclyz.com.
  • Customer means end user customers that purchase directly from us.
  • Company refers to Synclyz.
  • Orders refers to your requests to purchase a Product from us.

Return & Refund Policy

We accept returns. You can return items purchased from us within 15 days of the original purchase date, provided they meet the following conditions:

  • Product must have the receipt or proof of purchase.

If 15 days or more have passed since your purchase, we cannot offer a refund or exchange.

Return Policy Exceptions

  • Only regular priced items may be refunded. Sale items are non-refundable.

Return & Refund Process

Step 1 — Notify Us
Please contact us as soon as possible via email: admin@synclyz.com

Step 2 — Digital Products
For digital products and services, please proceed directly to Step 3.

Step 3 — Inspection & Refund
Upon receipt of your request, we will examine it and notify you via email within a reasonable period whether you are entitled to a refund. If approved, a credit will be applied to your original method of payment.

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